Delivery & Returns
Delivery is free on all 100ml fragrance orders. The delivery fee is £6 on all other orders.
We currently deliver to the United Kingdom only.
Orders placed on a Friday will be dispatched Monday.
Royal Mail: 1-3 business days after dispatch.
*These are estimated delivery times and cannot be guaranteed.
If you receive goods which are damaged, faulty or do not match those that you ordered please contact us. Once a return is approved we will supply you with a returns form. A confirmation email will be sent once the returned goods have been received. You will be given the option to have the goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the goods. Replacements will be issued upon our receipt of the returned goods. We are fully responsible for paying shipment costs.
If you are a consumer based within the European Union, you have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 14 calendar days after the Goods have been delivered to you. If you change your mind about the goods within this period, please inform Us within 14 calendar days of receipt. Goods must be returned to Us unopened and in original condition within 14 calendar days of the day on which you inform Us that you wish to return the Goods. You are responsible for paying return shipment costs if Goods are returned for this reason.
Please visit our Terms & Conditions page for more information on our returns policy.